Refund Policy

Tee Sniper · teesniper.app · Last updated: September 2026

The short version: full refund before you first use the pass; all sales final after first use. Here's the long version:

Card payments (Stripe)

1. Before first use: email support@teesniper.app within 30 days of purchase with your activation code. We refund the full amount to your card, usually within 5–10 business days.
2. After first use: once your activation code has been used to arm the extension, the pass is considered delivered and sales are final.
3. If you file a payment dispute with your bank instead of requesting a refund, your activation code will be deactivated while the dispute is investigated.

Bitcoin Lightning payments

1. Lightning payments are final on the network, but refunds are still available under the same rule: before first use, email us your activation code and a Lightning address (or on-chain address) to refund to. We send the sats back manually.
2. After first use, Lightning sales are final.

What "first use" means

First use is the first time your activation code arms the extension. Just installing the extension or opening its settings doesn't count — only arming it for a booking run.

Broken pass?

If your pass genuinely doesn't work — the extension can't validate it, or a verified bug on our side prevents any booking attempt — tell us and we'll fix it, extend your pass, or refund it regardless of the first-use rule. That's not a refund situation, that's our bug.

Questions: support@teesniper.app